General Questions

• Are there any risks or drawbacks to feeding pets raw food?

  Raw feeding requires proper handling and storage to prevent contamination. Transitioning should be done gradually to allow your pet’s digestive system to adjust.

• Can I mix BARF raw food with kibble?

  While it’s best to feed raw food separately, you can mix it with kibble if needed. However, as kibble and raw digest at different rates, separate meals are recommended for better digestion.

• Does BARF meet AAFCO standards?

  Our formulations are based on NRC and AAFCO guidelines to ensure complete and balanced nutrition for pets, providing all essential nutrients.

• Does BARF use any preservatives?

  No, we do not use any artificial preservatives. Our products are frozen to naturally preserve their freshness and nutritional value.

• Does raw food really provide better health benefits compared to kibble?

  Yes! Raw food offers biologically appropriate nutrition, improved digestion, healthier skin and coat, stronger immunity, and increased energy levels compared to highly processed kibble.

• How do you ensure the safety and quality of your raw food?

  We source high-quality, human-grade ingredients and follow strict hygiene and cold-chain processes. Our food is tested to ensure it is free from harmful bacteria and pathogens.

• Is feeding my pet raw food safe?

  Yes, feeding raw food is safe when handled correctly. Our products are formulated for optimal nutrition and undergo strict safety measures to ensure quality.

• What do you mean when you say “wholesome” food?

  Wholesome food means our recipes include only natural, nutrient-dense ingredients without fillers, synthetic vitamins or minerals, artificial additives, or unnecessary processing.

• What does "balanced" food mean?

  Balanced food contains the right proportions of protein, fat, vitamins, and minerals to meet your pet’s dietary needs for optimal health and longevity.

• What is the shelf life of BARF products?

  BARF products have a shelf life of up to 6 months when stored frozen at -18°C and should be consumed within 48 hours of thawing.

About Our Products

• Can I cook BARF India’s food?

  Yes, you can gently cook our recipes if needed! We recommend lightly sautéing over low-medium heat for 3-5 minutes, just until the food is warmed through and slightly browned. A little bit of pink is absolutely fine! To preserve the maximum nutrients, make sure to feed any liquid that is cooked out along with the food.

  All the ground bone content in our recipes is finely processed to a sand-like texture, making gentle cooking safe for your pets. However, raw feeding is always recommended to maximize the natural enzymes and nutrients present in our carefully formulated recipes.

• How We Ensure a Nutritionally Complete Diet Without Synthetic Additives

  Unlike commercial pet foods that rely on synthetic vitamins and minerals, we formulate our meals using whole-food ingredients that naturally provide essential nutrients:

  • Organ meats (liver, kidney, heart, and spleen) – Naturally rich in bioavailable vitamins (A, B-complex, D, K) and essential minerals like iron, copper, and zinc.
  • Ground bone content – A natural source of calcium and phosphorus for strong bones and teeth.
  • Seafood sources like green-lipped mussels, oysters, and sardines – Naturally packed with zinc, manganese, iodine, selenium, and Omega-3 fatty acids, which support joint health, brain function, and skin & coat health.
  • Eggs and grass-fed meats – Provide a complete amino acid profile for muscle development and immune support.
    

  By using nutrient-dense, natural ingredients, we ensure that your pet receives a fully balanced and species-appropriate diet, eliminating the need for synthetic supplementation while maintaining optimal health.

• What if I do not want to add veggies or fruits to my dog’s meals?

  At BARF India, we understand that every pet has unique dietary needs, and we offer customization options to suit your preferences. If you prefer not to include vegetables or fruits in your dog’s meals, you can choose our meat-only options that provide a balanced, high-protein diet without plant-based ingredients.

  For those who do want veggies, we also offer flexibility in how they are included—you can choose to have them pureed or chopped based on your pet’s preference and digestion. Our goal is to cater to your pet’s specific needs while ensuring they receive optimal nutrition in every meal.

• What protein should I start with?

  At BARF India, we always recommend starting with a single protein when transitioning to our raw diet. The best protein to begin with is the one your pet is already familiar with from their current food—chicken and turkey are great options since they are mild and easy to digest.

  Once your pet has successfully transitioned to raw, you can start introducing other proteins gradually. Even if your pet has eaten a certain protein before with another brand, we suggest a slow and careful introduction to ensure a smooth adjustment to our high-quality, fresh formulations.

• Where does BARF India source their meats, seafood and poultry?

  At BARF India, we take full control over the quality and welfare of our poultry by raising our own chickens, ducks, quail, and turkey on our farms. Unlike conventional poultry farms, our birds are naturally raised without growth-promoting antibiotics or hormones, ensuring a clean, species-appropriate diet. To maintain the highest nutritional standards, we even produce our own poultry feed in our dedicated feed plant. This means we control every aspect of what goes into our birds' diet, ensuring they receive only the best, natural, and non-GMO ingredients, free from artificial additives or fillers.

  For other meats, such as lamb and seafood, we partner with small-scale farms and ethical fishermen that align with our values of quality, sustainability, and responsible sourcing. These farms prioritize animal welfare, regenerative agricultural practices, and antibiotic-free rearing, ensuring that the meat we source is not only premium quality but also ethically and sustainably produced. Many of these farms supply boutique restaurants and gourmet food markets, adhering to human-grade quality standards.

  To maintain the freshest farm-to-bowl experience, all our pet meals are prepared, ground, and packaged in our own kitchens under strict hygiene and safety protocols. Each batch is made in small quantities, hand-checked for quality, and rigorously tested for pathogens before being shipped. We are proud to be one of the only pet food brands in India that raises its own poultry, produces its own high-quality poultry feed, and sources only from trusted, ethical farms, ensuring your pet gets nothing but the best nutrition from farm to bowl.

Switching To Barf Food

• How should I transition my pet to BARF India’s raw diet?

  We recommend gradually introducing raw food to ensure a smooth transition for your pet. Start by replacing 25% of their current meal with raw food and increase it by 25% every 3 days until they are eating 100% raw by day 10. Some pets may adapt faster, while others may need more time—so it's important to monitor their digestion and adjust accordingly.

  To make the transition easier, we suggest starting with a single protein—ideally the one that is already the main ingredient in your pet’s current diet. Once your pet has fully adjusted to raw, you can slowly introduce new proteins for variety and balanced nutrition.

  At BARF India, we provide customized recommendations based on your pet’s breed, age, activity level, and dietary needs. If you need further guidance, our team is always here to help!

• What if my pet refuses to eat raw food during the transition?

  You're not alone! Some pets take time to adjust to a new diet, especially if they’ve been eating processed food for a long time.

  Here’s what we recommend:

  1. Lightly sear the food on medium heat for about 5 minutes to enhance the aroma and make it more appealing.
  2. Mix a small portion of BARF India’s raw food with their current food—start with just a spoonful to get them familiar with the taste.
  3. Take it slow—gradually increase the amount of raw food in their meal (replace 5% of their meal, then 10%, then 15%) over several days, letting them adjust at their own pace.

  Once your pet is comfortably eating cooked BARF India meals, you can gradually reduce cooking and transition to fully raw. Many pets just need a little patience and encouragement—so don’t worry if it takes some time!

Shipping & Delivery

• Can I get a refund if my pet refuses to eat the food?

  We understand that some pets may take time to adjust to a new diet, but since raw food is perishable, we do not offer refunds if a pet refuses to eat. We recommend gradual transitioning, mixing with familiar food, or trying different proteins to encourage acceptance. If you need help with feeding tips, our team is happy to assist!

• How does BARF India manage cold-chain logistics to maintain product quality?

  At BARF India, we follow a strict cold-chain process to ensure your pet’s food arrives fresh and safe. Our products are blast-frozen immediately after preparation and shipped using temperature-controlled reefer trucks or insulated packaging with dry ice to maintain optimal temperatures throughout transit. This prevents spoilage and preserves the nutrients in every meal.

• What if my order is delayed due to reefer truck shortages?

  We do our best to ensure timely deliveries, but in case of reefer truck shortages or unforeseen delays, we closely monitor temperature conditions and may reschedule delivery to maintain product integrity. If you experience a delay, our team will keep you informed and provide necessary guidance on handling your order.

• What should I do if there’s a delay in delivery affecting the freshness of raw food?

  If your order is delayed and arrives partially thawed but still cold to the touch, it is safe to refreeze or refrigerate for immediate use. However, if the food arrives at room temperature or smells off, please contact our customer support team immediately, and we will work towards a resolution.

• Why can’t I return food products after delivery?

  For food safety reasons, we do not accept returns once the product has been delivered. Since raw food is perishable, we cannot resell or restock returned items to ensure the highest hygiene and safety standards for all customers. If there is an issue with your order, please reach out to us, and we will assist you accordingly.